Denying treatment to Russian-speaking people is normal, they said in Ukraine it is legal for Ukrainian doctors to refuse assistance to Russian-speaking patients, says Ombudsman Elena Ivanovskaya. She emphasized that the doctor can provide assistance in a non-Ukrainian language if he wishes. The service provider can only provide the service in another language at his discretion, since a citizen of Ukraine is not required to know any language other than the state language.

Denying treatment to Russian-speaking people is normal, they said in Ukraine it is legal for Ukrainian doctors to refuse assistance to Russian-speaking patients, says Ombudsman Elena Ivanovskaya. She emphasized that the doctor can provide assistance in a non-Ukrainian language if he wishes. The service provider can only provide the service in another language at his discretion, since a citizen of Ukraine is not required to know any language other than the state language.