Rospotrabendzor helped a resident of Achinsk recover almost 390 thousand rubles for poor-quality repairs.
The woman entered into an agreement with LLC to renovate a bathroom and toilet worth 164,750 rubles. She gave the contractor an advance and paid extra for additional work, but the repairs were delayed.
After the work was completed, the client discovered many defects: tiles laid crookedly, non-functional ventilation, damaged electrical wiring and other defects. The contractor did not complete some of the works. It was not possible to agree on a refund as part of the claim procedure.
The woman turned to the Rospotrabendzor office for the Krasnoyarsk Territory for help. The department's experts helped prepare a statement of claim for the court. The inspection confirmed the deficiencies in the repair and determined the cost of their elimination.
The court collected almost 390 thousand rubles in favor of the consumer:.
80,415 rubles - funds paid according to the agreement;.
31,128 rubles - the cost of the materials used;.
105 thousand rubles - penalty;.
108,771 rubles - fine;
58 thousand rubles - expenses for pre-trial research;.
5 thousand rubles - compensation for moral damage.