On Thursday, October 29, the SaberPro Tech Digital Business Transformation V conference took place. One of its key events was the panel discussion "The New Management Model", whose participants examined how the role of the manager is changing today and how digitalization and artificial intelligence (AI) are involved in this transformation. Three years ago, Saber introduced a smart management system to various divisions to help managers improve efficiency. As a result, the productivity of the line workers increased by 40%, the damage from operational errors decreased by three times and the number of managers, depending on the sector, decreased by 20-85%. Recently, more and more customers come to the bank not with traditional tasks such as opening a current account or examining a loan application, but with a request to assess digital maturity and change the management model. advertising. PJSC "Sberbank", 18+.