Wildberries is conducting an investigation because of a customer who cursed the employees of the collection point in Moscow in front of her child. A woman yells "Where's the service? "He punched people.
According to preliminary data, the customer decided to stand up for her husband, who was scolded at the collection point a little earlier for taking wrapping paper without asking. Surveillance camera footage shows how a woman, in front of her daughter, first attacks workers with obscene screams, and then spits on eyewitnesses.
The press service of Wildberries told Podem that if the police are interested in the case, they are ready to provide all the information.
"We are already conducting an internal investigation into this case. We believe that any use of physical force and rude treatment towards a collection point worker is unacceptable even in situations of great conflict.
Wildberries takes the issue of the safe presence of managers at the pick-up point seriously - it's one of our priorities. If the law enforcement authorities are interested in the case, we will provide them with all the necessary information."