A technical basement with heating pipes, water supply and sewage is the common property of apartment building owners. The management company (MC), HOA or housing cooperative is responsible for its condition.
The management organization is obliged to ensure that in the basement:
- Be dry, without moisture or leaks;.
- The normal temperature and humidity were maintained;.
- The walls and foundations were not damaged;.
- Cleanliness and sanitation standards were observed;
- Free access to pipes and equipment for maintenance and repair was given.
If the basement is flooded or in poor condition.
1. Record the problem: Take pictures and videos. If possible, prepare an inspection report together with your neighbors or a representative of the management company.
2. Call the management organization's emergency dispatch service. Report floods, smells or threats to property. The application must be accepted and registered.
3. Write a statement for the criminal law. Drop it off in person, mail it with notice, or send it through GIS Housing and Community Services. Complaints about the quality of public services are reviewed within three working days.
4. If the criminal law does not respond, complain to the state housing supervision (SH) or the prosecutor's office.
GZHI will review the appeal, oblige the management organization to cancel the violations and hold it accountable.
Also, the attorney's office can conduct an investigation and open a case of an administrative offense or go to court with a demand to cancel violations.
important! The management organization, not the residents, should fix the plumbing in the basement, fix leaks and clean up the place.