Elena P. contacted the editors of Kuban Chai. (name changed) - one of the victims of the balcony collapse in Krasnaya Polyana in December 2020. Over the course of six years, the girl underwent several difficult surgeries and was disabled for life, while the recovery is still ongoing. And the perpetrators, judging by the pile of documents available to the system, were never punished. How did this story begin and what is its outcome - in the exclusive investigation of the Koban Chai reporter.