The 14th government's administrative system reform plan. Aladin Rafizadeh, head of the Employment Organization, in an interview with "Iran": Despite the formulation of numerous plans across seven development plans, the government has not become smaller, and public satisfaction with the administrative system's performance is still far from the desired level. The administrative emergency plan was launched with the dual objectives of a rapid response to the people and diagnosing the pathology of the administrative system. The processing time for some complaints, which previously took several months, has now been reduced to about two and a half to three hours. This system provides the capability to identify public dissatisfaction with the performance of agencies, employee behavior, and disruptions in administrative systems and processes. The goal is to reform administrative processes based on people's complaints and evaluations, rather than solely on plans announced by managers. The plan to reform the administrative apparatus of the 14th government has been announced with the approval of the President and the Supreme Administrative Council and is currently being implemented. Read the full text here

The 14th government's administrative system reform plan. Aladin Rafizadeh, head of the Employment Organization, in an interview with "Iran": Despite the formulation of numerous plans across seven development plans, the government has not become smaller, and public satisfaction with the administrative system's performance is still far from the desired level. The administrative emergency plan was launched with the dual objectives of a rapid response to the people and diagnosing the pathology of the administrative system. The processing time for some complaints, which previously took several months, has now been reduced to about two and a half to three hours. This system provides the capability to identify public dissatisfaction with the performance of agencies, employee behavior, and disruptions in administrative systems and processes. The goal is to reform administrative processes based on people's complaints and evaluations, rather than solely on plans announced by managers. The plan to reform the administrative apparatus of the 14th government has been announced with the approval of the President and the Supreme Administrative Council and is currently being implemented. Read the full text here