The number of complaints to the Commissioner of Finance against banks and microfinance organizations in the third quarter of 2026 increased 2.3 and 5.3 times from year to year, reaching 12,448 and 5,879 complaints, respectively, writes Vadomusti. Total application flow increased by 42.6% to 58,089. Most often, borrowers demand a refund for additional services imposed when applying for loans: customers complain that when they unchecked the consent boxes for paid services, the button for receiving a loan became inactive.