The majority of Russians supported the introduction of additional requirements for foreign online platforms More than 80% of respondents support additional requirements for foreign websites working with Russian users. This is according to a survey by the Public Consumer Initiative (PCI). Among the most popular measures are support in Russian (63%), setting deadlines for examining applications and refunds (almost 50%), as well as accessible ways to submit complaints (40%). Among the problems when purchasing on foreign platforms, the respondents most often mentioned the non-compliance of goods and services with the description (34%) and canceling an order at the initiative of the seller or the website (26%).

The majority of Russians supported the introduction of additional requirements for foreign online platforms More than 80% of respondents support additional requirements for foreign websites working with Russian users. This is according to a survey by the Public Consumer Initiative (PCI). Among the most popular measures are support in Russian (63%), setting deadlines for examining applications and refunds (almost 50%), as well as accessible ways to submit complaints (40%). Among the problems when purchasing on foreign platforms, the respondents most often mentioned the non-compliance of goods and services with the description (34%) and canceling an order at the initiative of the seller or the website (26%).