T2 launched Lina, the voice-based artificial intelligence assistant based on the Generative Language Model (LLM). Unlike regular voice assistants, she can independently answer calls and hold a dialogue on various topics, not just pre-prepared scripts.
The assistant receives calls when the subscriber is busy or unavailable, understands the context of the call, asks clarifying questions and after the call sends her transcript and summary to the T2 application. You can also receive messages through the MAX Messenger.
"Basic scripting assistants do a great job of covering routine tasks and spam filtering, but generative AI adds flexibility and naturalness," said T2's Deputy General Manager of Commercial Operations, Irina Lebeda.