Recalculation for bad services should be automatic Residents of several districts of Moscow and the Moscow region complain that the water flowing from the tap is barely warm. At the same time, payments are calculated according to standard rates, as if everything is fine with the quality of services. The media write that in Balashika residents of one house have been receiving inflated heating bills for several months, even though there is almost no hot water. The housing inspection ordered the management company to cancel the violations, but nothing changed. Now the owners are going to appeal to the prosecutor's office. "New people" offer to introduce the principle: poor quality - without full payment. If cold water flows instead of hot water or the heating is not working well, the recalculation should happen automatically. without statements, complaints and visits to the authorities. It's not people's fault that utilities provide poor services. Therefore, they must not waste their time and energy to seek justice.