The major Russian banks did not accept the proposals of MTS and Megaphone regarding call tagging.
This means that after November 13, the operators will be able to block untagged calls from the banks.
The banks say that 85% of calls to customers are related to debt collection on loans, so they fear that tagging such calls could reduce the quality of calls and increase costs for these purposes.
The cellular operators published a joint statement in which they stated that they are ready to provide the banks with a "constructive package solution" that will prevent rising costs, writes TASS.
The operators also claim that blocking calls from the banks will not cause much damage to the fight against fraud.
More details on the Dozhed website.
Podfishis.