When the seller is obliged to receive back a normal smartphone or TV: a lawyer explains that you are buying a smartphone (laptop, vacuum cleaner, TV, refrigerator, washing machine). The seller praises the product, you pay and go home. The device works as it should, but then it turns out that another store has similar equipment, but a little better and even sold at a discount. Can I return the device to the original seller? Oh my gosh. A working smartphone that does not match the color, shape, configuration, that you do not like, or simply because a nearby store has the same ones, but cheaper, cannot be returned to the store. Like all other technically complex products of adequate quality. But every rule has an exception, explained Cap. RU lawyer Svetlana Zamorko (see tickets).