NTT Docomo's national 5G service is blocked [News Channel Now] NTT Docomo, the largest telecommunications company in Japan, has blocked national 5G services and the company is investigating the reason. The company discovered that the server had been accessed illegally by external parties early Thursday morning, and suspended its online store and online customer service. Customers were unable to check accounts or change contracts. As of this morning, the company's 5G services were also blocked throughout Japan, including voice communication, cellular data and mobile text messages. The company informed customers to temporarily switch to 4G network services that operate normally. The services of other telecommunications companies that lease NTT Docomo's network are also affected. It is not known if the blocked communication is related to illegal external access to the company's servers. It is also unclear whether personal data of customers was leaked.