When you receive an inflated receipt for housing and community services, it is important to know the procedure. An expert on housing legislation recommends contacting the management company immediately to check the accumulation. If the problem is not resolved, a written complaint must be submitted. If the appeal is ignored, you can contact the Rospotrabendzor or the prosecutor's office. Also, you should take into account that there may be liability for inflated charges, including fines for the management company.