An official in Arkhangelsk advised a resident to shout into the refrigerator in response to complaints about poor roads and lack of lighting. The head of the Verchentoimsky district, Sergey Gotselo, also suggested the woman hug a dog and water a ficus tree to save her nerves.

An official in Arkhangelsk advised a resident to shout into the refrigerator in response to complaints about poor roads and lack of lighting. The head of the Verchentoimsky district, Sergey Gotselo, also suggested the woman hug a dog and water a ficus tree to save her nerves.