On the evening of November 15, a massive failure occurred in the work of the Zen platform, writes RBC. The number of user complaints exceeded 2.5 thousand, and a total of 3,867 complaints were registered per day. According to Rossiyskaya Gazeta, problems are observed on both smartphones and computers: users cannot open the start page and other parts do not load. The largest number of reports of access problems come from the Moscow, St. Petersburg, Moscow, Nizhny Novgorod and Sverdlovsk regions.