We ordered rolls and got them filled live.
A married couple from Yekaterinburg ordered a set of 40 buns from Sushkoff. According to the customer, when they opened the container, a came out.
"It's a good thing we didn't have time to eat those rolls," the woman told .
Buyers contacted support and demanded a refund. At first they were promised to send a courier, then they decided not to take the food and issue a refund by transfer. According to the customer, she had to wait several days for the money: the support explained the delay as the need to get the manager's approval.
The restaurant chain reported an internal inspection and handed over documents about a planned disinfection. According to the company representative, the money for the order was returned on Tuesday, November 10.
We are always in touch here.