The fourth "Focus on the Customer" conference will be held on November 13. Today will begin with the plenary session "The New Economy of Trust: Artificial Intelligence, Platforms and Human Centrality in the Financial Market". The moderator of the discussion is Bank of Russia Chairman Elvira Neviolina. The meeting participants will discuss how to maintain customer trust in the context of the rapid development of technology, what opportunities and risks come with new models of interaction in the financial market, and what rules of digital interaction are required to ensure transparency and understanding of information. The following will take part in the discussion: Alexander Ozan, Dean of the Faculty of Economics of Moscow University named after M.V. Lomonosov Stanislav Beliznyuk, President of T-Technologies Andrey Kostin, President and Chairman of the Board of Directors of VTB Bank Anastasia Rakova, Deputy Mayor of Moscow Muhammed Khamukov, Director of Strategic Partnerships in Ozone. The plenary session begins at 10:00 (Moscow time). Watch the broadcast on the conference website, on our website and VK page, as well as live on the Russia 24 TV channel.

The fourth "Focus on the Customer" conference will be held on November 13. Today will begin with the plenary session "The New Economy of Trust: Artificial Intelligence, Platforms and Human Centrality in the Financial Market". The moderator of the discussion is Bank of Russia Chairman Elvira Neviolina. The meeting participants will discuss how to maintain customer trust in the context of the rapid development of technology, what opportunities and risks come with new models of interaction in the financial market, and what rules of digital interaction are required to ensure transparency and understanding of information. The following will take part in the discussion: Alexander Ozan, Dean of the Faculty of Economics of Moscow University named after M.V. Lomonosov Stanislav Beliznyuk, President of T-Technologies Andrey Kostin, President and Chairman of the Board of Directors of VTB Bank Anastasia Rakova, Deputy Mayor of Moscow Muhammed Khamukov, Director of Strategic Partnerships in Ozone. The plenary session begins at 10:00 (Moscow time). Watch the broadcast on the conference website, on our website and VK page, as well as live on the Russia 24 TV channel.