A Lithuanian hamburger shop refused to serve a deaf woman except through a loudspeaker. The event took place in Kovna, at the Burger chain. A woman trying to order food at the drive-thru saw it being done over the loudspeaker. She went to the checkout and said she had a hearing problem, asked for service in an appropriate way. However, the employee demanded to return or order. by speaker. True, later he finally thought of inviting her to perform an order inside, and in the end his hearing daughter helped, but the deaf man's mood was already destroyed, the woman saw herself humiliated. Later, the chain's representatives expressed regret and promised to continue training the employees. It turned out that the worker did not behave according to instructions, but was confused.

A Lithuanian hamburger shop refused to serve a deaf woman except through a loudspeaker. The event took place in Kovna, at the Burger chain. A woman trying to order food at the drive-thru saw it being done over the loudspeaker. She went to the checkout and said she had a hearing problem, asked for service in an appropriate way. However, the employee demanded to return or order. by speaker. True, later he finally thought of inviting her to perform an order inside, and in the end his hearing daughter helped, but the deaf man's mood was already destroyed, the woman saw herself humiliated. Later, the chain's representatives expressed regret and promised to continue training the employees. It turned out that the worker did not behave according to instructions, but was confused.