The official told the woman to "shout into the refrigerator" in response to the complaint This is how the head of the Varchentoimsky district in the Arkhangelsk region, Sergey Gotslov, responded to the complaint about the lack of lighting and problematic roads: "Don't thank me. It's better if you go hug the dog, water the ficus, open the fridge and shout at him whatever you think of me, and for that he will give you food in silence." The district administration recognized the formulation as unsuccessful and promised to send a request for lighting and road repairs.