Affected Beget customers question whether they should continue to rely on commercial hosting services. However, small businesses cannot afford their own servers, Kommersant FM interlocutors admit.
Their stores and services were down for almost a week after a massive cyber attack on their hosting provider last Monday, November 2nd. As reported, hackers destroyed the cloud services data within 25 minutes, including full backups of virtual servers.
The night before, Baggett promised to start issuing backups of surviving files. But, according to the company itself, they were reserved for only half of the customers.
Kommersant FM learned from the affected entrepreneurs how the failure of their businesses turned out:.
"We lost 100% access to the site: we couldn't copy backups, deploy to another service or access the panel - we were completely paralyzed for almost a week. We were lucky not to lose anything, but the situation revealed a big problem. In the past, we didn't even think that an entire business could depend on hosting. If the data were closed, if we were not closed, Artov, General. of the food delivery service from Tochaka Markets.
"I also have an individual entrepreneur, and I found out that I was sued. In the contract with the client it is written that I do not store information, but provide services, so it is likely that I will win the case. But if they sue me, I'll have to sue Baggett," said entrepreneur Gregory, who rented servers for an IT company and his projects.
"We once switched to a cloud server because of higher speed. Judging by the statements, VPS were mostly affected. It crippled our work catastrophically. Thanks to backups and dumps from a month ago and the fact that the domain was not transferred to them, we were able to quickly get a half-empty site up and running and restore it in an emergency. Those who suffer from it are safe.