The commission for the purchase of tickets for events and concerts in Georgia, in case of cancellation, will be fully refunded to the purchasers. The chairman of the Agency for Competition and Protection of Consumer Rights, Irakli Lakvinadze, stated this at the meeting of the Industrial Economy Committee. According to him, about 90% of the cases in the department are resolved in favor of the consumers and focus specifically on the issue of purchasing tickets. According to Kvinadeza, there have been cases where, after canceling an event, organizers or companies did not return the money to consumers in full, but withheld a fee that could range from 5 to 20 GEL. The agency established a legal standard according to which if an event is canceled for reasons beyond the control of the consumer, the amount paid by the consumer must be returned in full. Cost of Services and Reimbursement Standards. This is particularly relevant for the sale of tickets on electronic platforms when a cultural or sports event is canceled and the money must be refunded. We set a standard and determined that a full refund must be given to the customer if the event is indeed canceled for reasons beyond his control. said to Quinadze.