Microsoft's global failure - affected 74 countries Parazazd part of Microsoft's cloud services, the company reported. Downdetector recorded massive user complaints. First, the failures affected North and South America, but the corporation did not determine that customers in other regions might face the consequences of the failure. Schools, government departments and universities in Australia were affected. The state's Ministry of the Interior believes that the cause is problems with the software update. The incident affected Exchange Online, a cloud-based email platform, and several other Microsoft 365 products. Most complaints about the work of Outlook come from India and Germany.